Home Care Agencies London ~ Live in Care Chelsea ~ Carers in Kensington and surrounding London boroughs

RIGHTS AND DUTIES OF CARE WORKERS (87kb) - Terms & Conditions in word format.

You main duties may include the following:-

• Helping the service user in and out of bed;
• Knowing how to transfer the service user properly;
• To use a hoist where you have evidence of completed training for this;
• Helping the service user with dressing and undressing throughout the day;
• Bathing the service user, either by bed bath or in the bath tub;
• Preventing pressure areas;
• Exercising the service user by walks, or taking the service user out in a wheelchair if required.
• Cooking meals and washing up dishes after;
• At all times, ensuring the service users home is clean and tidy, in particular the service users bedroom, the bathroom and kitchen;
• Shopping for food and home essentials (keeping all receipts for checking);
• Ensuring that medical prescriptions are in supply and kept in properly filled dossett boxes;
• Keep a report book of activities each day and ensure that any accidents are recorded in the Accident Book.

CONDITIONS OF WORK

• A resident carer shall have the following rights:-
• One free day a week, the day to be agreed with the service user and Agency;
• Free board and lodging and a separate bedroom;
• During the night the care worker shall only act as a sleep-in with a maximum of one call a night;
• A 3-hour break period during the day either taken together or split as agreed.
• The Agency will give you information regarding health & safety at work once you have registered

and wlll discuss this with you in relation to your particular assignment and place of work as well.

CONFIDENTIALITY

You are placed in a position of trust and should respect at all times the privacy of the service user.
Therefore, you should not do the following: -

• Discuss your service user with their friends of neighbours, or anywhere outside your work;
• Pass on information to third parties without consent of the service user or discussing it with the Care Manager;
• Keep personal records of your service user;
• Become involved in their personal/family affairs;
• Be a signatory to your service users Will.

You may discuss your service user in the following circumstances:-

• Your service user gives informed consent;
• The well being or safety of your service user or others is at risk, particularly in emergencies;
• The law requires that you do so.

At all times such disclosure should be made to an appropriate person and you should where possible discuss this first with your Care Manager.

USE OF SERVICE USERS TELEPHONE & CAR

It is forbidden for care workers to use a service users telephone for personal calls without permission.
If you are required to drive the service users car, please ensure that the service user has provided adequate insurance cover. You must have a valid driving licence.

ADMINISTRATION AND OTHER MATTERS

You will enter into a contract for services providing services through the Agency to the Service User. You will be under contract to provide your services only through the Agency and please note breach of contract terms below.

You will either be self-employed and at all times responsible for your own tax and national insurance. You will indemnify the Agency for any income tax or national insurance owed by you. Alternatively for more long-term placements you will be employed directly by the Service User.

The care must in all cases fill in the time sheets provided and have these authorised by the service users signature and returned to the Agency.

The Agency will not be responsible for any cancellations made by the service user, though it will remain the duty of the service user to make payment to the care worker for any undue cancellations made 12 hours or less before the duty is due to start.

BREACH OF CONTRACT

• Upon registering with the Agency, the carer must ensure that any bookings with the service user are made through this office and not privately with the service user. Otherwise, the carer may be held in breach of contract together with the service user and responsible for any sums due to the Agency for such work.
• The carer must not enter into any arrangement for working privately with the service user other than with the consent of the Agency. Such an arrangement would represent a breach of contract with the Agency.
• The Agency will be entitled to terminate the contract for service with the carer and seek damages for loss representing the loss of the Agency fee for each and every day or week in which the carer so works, plus legal costs.